Legal Documents

Terms & Conditions for Using the pk3 Platform — Know Them, Understand Them, Play Safely

By registering on or using pk3, you agree to these Terms & Conditions. Please read them carefully.

Last Updated: January 2026
Key Points

Key Highlights of the Terms & Conditions

Check out this quick summary before reading the full document

Age Verification Required

Registration and gaming on pk3 is for users aged 18 and above only. Withdrawals are not possible without KYC verification.

Transparent Payment Policy

Minimum deposit and withdrawal amounts, processing times, and any applicable fees are disclosed upfront.

Bonus Terms Made Clear

The wagering requirements, validity period, and eligibility criteria for each bonus and promotion are specified individually.

Single Account Policy

Each individual may hold only one pk3 account. Creating multiple accounts may result in all accounts being suspended.

Responsible Gaming Protection

Deposit limits, self-exclusion, and cooling-off periods are available to all members at no charge.

Zero Tolerance for Fraud

Any detected fraud, bot usage, or system abuse will result in immediate account closure.

These Terms & Conditions form a legal agreement between the pk3 platform and its users. By registering on pk3, you are deemed to have read, understood, and accepted these terms.

1 General Terms & Applicability

Pk3 is an internationally licensed online gaming and Sports Betting platform. These Terms & Conditions apply to all pk3 services, products, the website, and mobile applications.

By using pk3's services, you agree to these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using pk3's services.

Important: pk3 reserves the right to update these Terms & Conditions at any time, with or without prior notice. Changes take effect as soon as they are published.

In addition to these Terms, you are encouraged to read pk3's Privacy Policy and Responsible Gaming Policy, as both form part of this agreement.

2 Account Registration & Eligibility

The following conditions must be met to open an account and use our services at pk3:

  • You must be 18 years of age or older.
  • Online gaming must be legal in your country of registration.
  • All information provided at the time of registration must be accurate and truthful.
  • Each person may hold only one pk3 account.
  • Anyone whose account has previously been closed by pk3 is not permitted to open a new account.

Pk3 may request a national ID, passport, or birth certificate at any time for identity verification. pk3 reserves the right to hold withdrawals until KYC verification is complete.

Users are responsible for the security of their own accounts. Never share your password with anyone. If you suspect unauthorized access to your account, contact pk3 support immediately.

3 Betting & Gaming Rules

The following rules apply when using Sports Betting and other gaming services on pk3:

  • Once a bet is confirmed, it cannot be changed or cancelled (except where the cashout feature applies).
  • If incorrect odds are displayed due to a technical error, pk3 reserves the right to void the affected bet.
  • If a match is abandoned or postponed, refunds will be issued in accordance with the betting policy.
  • E-sports, cricket, football, and other sports may each have their own specific rules.
  • Maximum payout limits apply to multi-bet combinations (parlay/accumulator).

Pk3 reserves the right to investigate any suspicious betting activity. If bets linked to match fixing or any other illegal activity are identified, all associated winnings will be forfeited and the account will be permanently closed.

Please Note: The minimum bet at pk3 is ৳10. Maximum payout limits per single bet may apply and vary by game and market.

4 Deposit, Withdrawal & Payment Policy

All financial transactions on pk3 are processed through secure, encrypted channels. Please keep the following payment guidelines in mind:

  • Deposits are generally credited to your account instantly.
  • Withdrawals are typically processed within 30 minutes to 24 hours.
  • KYC verification must be completed before a withdrawal request can be submitted.
  • Funds will be returned via the same payment method used for the original deposit wherever possible.
  • Minimum deposit and withdrawal amounts are set and may vary depending on the payment method.

Pk3 does not charge any deposit fees. However, third-party payment providers may apply their own fees, which are beyond pk3's control. For withdrawals, a processing fee may apply above a certain amount.

To prevent money laundering, pk3 monitors suspicious transactions and reserves the right to report them to the relevant authorities. Depositing funds obtained through fraudulent means is strictly prohibited.

5 Bonuses & Promotional Offers

Pk3 regularly offers a variety of bonuses and promotional offers. The following general terms apply when using these offers:

  • Each bonus has specific wagering requirements that must be met before any withdrawal from the bonus can be made.
  • Bonuses have a set expiry date. Any unused bonus will be cancelled once that date has passed.
  • Multiple bonuses may not be active at the same time.
  • If multiple accounts are used to claim bonus benefits, all associated accounts will be closed.
  • Pk3 reserves the right to modify or withdraw any bonus offer at any time.

Before withdrawing a bonus: Make sure you have met all the terms of the relevant bonus. Accounts showing a pattern of depositing solely to claim a bonus and immediately withdrawing will be subject to review.

For full bonus terms, Promotions Page See the specific terms listed alongside each offer.

6 Responsible Gaming Policy

Pk3 believes gaming should be a source of entertainment. That's why we place the highest importance on responsible gaming.

Responsible gaming tools available on pk3:

  • Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
  • Loss Limits: Set a cap on how much you can lose within a given period.
  • Session Limits: Set a time limit for how long you play in a single session.
  • Cooling-Off: Take a gaming break for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Temporarily suspend your account for an extended break — from 6 months up to 5 years.

If you feel gaming is having a negative impact on your life, please on the Responsible Play page or contact pk3 support. We're here to help.

7 Account Suspension & Permanent Closure

Pk3 may suspend or permanently close an account under any of the following circumstances:

  • Violation of these Terms & Conditions.
  • Registering with false identity or information.
  • Operating multiple accounts.
  • Bonus abuse or fraudulent activity.
  • Use of betting software, bots, or automated tools.
  • Betting using match fixing or insider information.
  • Harassment or abuse directed at other users.

Any remaining balance at the time of account closure will be refunded — however, funds may be forfeited if fraud is established. You have the right to appeal an account closure decision.

8 Dispute Resolution Process

Pk3 is committed to resolving any disputes with users quickly and fairly. In the event of a dispute, please follow the process outlined below:

  1. First Help Center Contact the pk3 support team via
  2. Submit a detailed description of your complaint via email and attach any relevant screenshots or supporting evidence.
  3. Pk3 support typically responds within 48 hours.
  4. If a dispute cannot be resolved through support, you may apply for independent mediation.

Please note: Dispute resolution requests must be submitted within 30 days of the last betting or transaction date.

9 Changes to Terms & Contact

Pk3 reserves the right to update these Terms & Conditions at any time. For significant changes, a notification will be sent to the registered email address and the update date at the top of the page will be revised.

Continued use of pk3 after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

For any questions regarding these Terms & Conditions:

  • Email: support@pk3.info
  • Live Chat: Available 24/7 via the pk3 website or app
  • Help Center: /help-center

Pk3's Terms & Conditions are written in full to ensure every Bangladeshi user can understand them clearly. We believe in transparency and have no hidden terms.


Ready?

Now that you know the rules, start playing

Register at pk3, play responsibly, and enjoy Bangladesh's best gaming experience.

18+ | Play Responsibly | If you have a problem, Help Center here

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