Privacy Protection

Pk3 Privacy Policy — Your Data is Completely Safe With Us

Find out clearly how we collect your personal information, why we use it, and how we keep it safe. pk3 always makes your privacy its top priority.

Last Updated: January 2026
Our Commitment

The Core Principles of pk3's Privacy Policy

How We Work to Protect Your Data

End-to-End Encryption

All your personal and financial information is protected with SSL/TLS encryption technology. No third party can access or read this data.

Your Data is Never Sold

Pk3 never sells your personal information to third parties. We do not share your profile with any advertisers.

Your Data, Your Control

You can view, correct, or request deletion of your stored data at any time. Your data belongs to you.

Secure Data Storage

Your data is stored on internationally certified secure servers. We conduct regular security audits and penetration testing.

Transparent Policy in Bangla

Pk3 has written its privacy policy entirely in plain language so every user can understand it easily — no complex legal jargon.

Compliant with International Standards

Pk3 operates in accordance with international data protection standards. As a licensed platform, we conduct regular compliance reviews.

This Privacy Policy applies to all services and products offered on the pk3 platform. By using pk3, you agree to the terms outlined in this policy.

1What Information We Collect

When you open an account and use our services on pk3, we collect various types of information. This data falls into two main categories:

What you provide directly:

  • Name, date of birth, email address, and mobile number — collected at registration.
  • Photos of your national ID, passport, or other identity documents — required for KYC verification.
  • Bank account number, mobile banking number — used for payment processing.
  • Any messages or complaints submitted to our support team.

Automatically Collected Information:

  • IP address, browser type and version.
  • Device type, operating system, and screen resolution.
  • Time and duration of site visits and sessions.
  • Pages visited and links clicked.
  • Betting history, transaction records, and gaming activity.

We never store your full payment card number. Payment information is processed through PCI-DSS compliant third-party payment gateways.

2Why We Use Your Information

Pk3 uses your information only for specific and legitimate purposes. A full list of how we use your data is provided below:

Purpose Data Used Legal Basis
Account Creation & Management Name, email, password Contractual
Identity Verification (KYC) National ID, photo Legal Obligation
Payment Processing Bank / Mobile Banking Details Contractual
Site Security & Fraud Prevention IP address, device information Legitimate Interest
Customer Support Contact details, chat logs Contractual
Sending Promotional Offers Email address, phone number Consent
Platform Improvement & Analytics Usage patterns, analytics Legitimate Interest

If you'd like to stop receiving promotional emails or SMS from pk3, you can opt out at any time through your account settings or by contacting our support team.

3Who We Share Your Information With

Pk3 does not sell your data. However, certain information may be shared with trusted third parties as necessary to operate our services:

  • Payment Gateway: Payment details required to process deposits and withdrawals. These partners are PCI-DSS certified.
  • Identity Verification Services: Licensed verification providers for the KYC process. Information is used solely for verification purposes.
  • Cloud & Hosting Providers: International-standard secure server providers for data storage.
  • Analytics Services: Anonymous user behavior analysis to improve the platform.
  • Legal Authorities: When required to comply with a court order or legal obligation.

Important: All third-party partners are required to comply with our privacy standards and may not use your data for their own purposes. pk3 enters into Data Protection Agreements (DPA) with each of these partners.

4Cookies & Tracking Technologies

We use cookies and similar tracking technologies on the pk3 website and app. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: Used to maintain login sessions and ensure security. The site cannot function properly without these.
  • Performance Cookies: Analytics data is collected to understand which parts of the site are used most.
  • Functionality Cookies: To remember your preferences, such as language and theme settings.
  • Marketing Cookies: Used to show you relevant promotions — you can turn these off at any time.

You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain pk3 services.

When you first use the pk3 app, you'll be given the option to set your cookie preferences. You can update these preferences at any time through your account settings.

5Data Protection Measures

Pk3 uses multiple layers of security to protect your data:

  • SSL/TLS Encryption: All data transmitted through the website and app is encrypted.
  • AES-256 Data Encryption: Sensitive data stored on our servers is protected with the highest level of encryption.
  • Two-Factor Authentication (2FA): You can enable 2FA on your account login for an extra layer of security.
  • Firewall & DDoS Protection: Our servers are protected against unauthorized access and attacks.
  • Regular Security Audits: Regular penetration testing conducted by independent security experts.
  • Staff Training: All pk3 staff are trained in data protection and are required to sign an NDA.

Please Note: No method on the internet is 100% secure. Keep your account password strong and never share it with anyone. If you notice any suspicious activity, contact pk3 support immediately.

6Data Retention Period

Pk3 retains your information only for as long as necessary. Once the retention period expires, data is securely deleted or anonymized.

  • Account Information: Retained for as long as your account is active and for 5 years after it is closed.
  • Transaction Records: Retained for a minimum of 7 years to meet legal requirements.
  • KYC Documents: Up to 5 years after verification, after which it is securely destroyed.
  • Support Chat Logs: Retained for up to 3 years after a dispute is resolved.
  • Cookies & Session Data: Session cookies are deleted when you close your browser; persistent cookies remain for 30 days up to 1 year.
7Your Privacy Rights

Pk3 respects your right to data privacy. You have the following rights:

Right to Access

You can request a full copy of all the information we hold about you.

Right to Rectification

You can request corrections to any information about you that is inaccurate or incomplete.

Right to Erasure

You may request that your data be deleted under certain circumstances. Some data may need to be retained due to legal obligations.

Right to Object to Processing

You may object to the use of your data for marketing or anonymous analytics purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted under certain circumstances.

To exercise any of the rights listed above Help Center or by direct email. We will respond within 30 days.

8Children's Privacy

Pk3 services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we become aware that data has been collected from a minor, we will delete it immediately and close the associated account.

A Note for Parents: If you believe your child has created a pk3 account, please email support@pk3.info immediately. We will take prompt action.

9Policy Updates & Contact

Pk3 may update this Privacy Policy when necessary. For significant changes, a notification will be sent to your registered email address and the update date at the top of the page will be revised accordingly.

Continued use of pk3 after any changes take effect will be considered acceptance of the updated policy.

Get in touch with us:

  • Email: support@pk3.info
  • Live Chat: Available 24/7 via the pk3 website or app
  • Help Center: /help-center

Pk3 treats your privacy not merely as a legal requirement, but as a fundamental right. Our goal is for you to use pk3 with complete confidence.


Safe & Trusted

Your privacy is guaranteed — play with complete peace of mind

Your data is fully protected at pk3. Register now and join Bangladesh's trusted gaming platform.

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